This week New Zealand tourism business Wilderness Motorhomes will toast a milestone not many businesses in New Zealand get to celebrate.It's ten years since the Wilderness Motorhomes website www.wilderness.co.nz got turned on for the first time on 7 September 2004.
John Managh, Wilderness Motorhomes founder and Managing Director is pretty rapt about reaching the ten year mark in business "Only 1 in 5 businesses reach their 1st birthday. Of them, only 1 in 4 businesses survive to see in their 10th birthday. That makes only 5% of businesses that reach the magic 10 year mark."
John is rightly pretty proud with what they have achieved in that ten years "We've gone from having a dream and starting with 1 motorhome built in my uncle's shed in Thames, to a team of over 30 staff, bases in both Auckland and Christchurch and 150 motorhomes out there on the road."
And that fleet looks set to expand even further this week, with the introduction of another motorhome to their range, the Summit 5.
Asked why they're one of the lucky ones to get through the first ten years in business John says "Luck has little to do with it. It's mostly about hard work and people. We've got a great product out there on the road, but it's nothing without good people. We've got a great team here at Wilderness who work damn hard to go the extra mile for their customers. Our clients love our service and keep coming back for more as well as sending their friends. We've made a lot of life long friends from all around the world along the way."
That focus on keeping people happy shines through in the reviews Wilderness Motorhomes receive from their customers on the tourism review site Rankers, with 884 reviews, a 96% ranking and regularly winning the No1 spot in the hearts of travellers.
Asked what the outlook is for Wilderness Motorhomes, John is pretty optimistic." I like to think of Wilderness like water skiing. We have been working damn hard to get up and on the plane. We have fallen many times, but now we are up it feels great. For now life is about enjoying the ride. Putting in lots of big turns while still working hard and total focus on perfecting our art!"