When you’re heading out to explore New Zealand on a campervan holiday you want everything to go smoothly. At Wilderness, we can give you that peace of mind – from booking your campervan, to collecting your vehicle and embarking on your dream New Zealand holiday.
Our exceptional range of modern campervans range in age from just one to four years old. We started adding German-built campervans to our fleet in 2012 and since then have built a wealth of knowledge and technical skill around these vehicles, making renting a campervan from Wilderness a hassle-free experience for our guests.
Because campervans are packed with complex features they require much more than a simple clean and check between rentals. Wilderness Rental Team Leader, James Steyl, says the service teams follow strict guidelines every time a vehicle returns to our Auckland or Christchurch bases, carrying out a procedure that far exceeds industry norms. “We have what’s called a ‘turnaround sheet’ from the vehicle’s manufacturer, so we check every single thing from the front to the back to make sure everything is working,” he explains. “We also do mechanical checks on the tyres, suspension and brakes.” Components are also topped up or replaced well before their due dates to avoid the potential for problems to crop up.
This exceptional maintenance regime is carried out by our European-trained technical team who are experienced in working with these sophisticated machines. This means that when you book your New Zealand campervan holiday with Wilderness, your time on the road will be spent soaking up the scenery, not trying to sort out issues.
At Wilderness, we also go the extra mile to ensure you’re comfortable with the campervan when you collect it. We have an instructional video that provides an overview of your vehicle, and then one of our Adventure Support crew members will walk you through its features before you depart. We also have an On-Road help-line available seven days a week for any queries or issues you might have.
Providing you with a trouble-free campervan for your adventures is just one way in which we help you realise your dream holiday. Wilderness also offers easy to understand pricing, friendly advice on what to see and do during your travels, and complimentary transfers between the airport and our bases in Auckland and Christchurch. You’ll find a handy FAQ guide on our Wilderness website, or just drop us a line with any additional questions and we’d be delighted to help.