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Motorhome Hire
Show submenu for Motorhome Hire
Motorhomes
Show submenu for Motorhomes
Compact for 2
Double for 2
Compact Plus
King/Twin for 4
Double for 4
The Suite
Insurance
Extras & Accessories
Special Offers
Terms & Conditions
Choose Your Motorhome
Help
Show submenu for Help
Motorhome Selector Tool
FAQs
Site Search
How To Book
Cancellations
Payments
Locations
Show submenu for Locations
Auckland
Christchurch
Explore NZ
Plan Your Trip
Show submenu for Plan Your Trip
Drive Safe
NZ Seasons
Itineraries
Explore NZ
Tools & Guides
Packing Tips
Blog
Guest Stories
Social Hub
Reviews
Show submenu for Reviews
Reviews
Guest Videos
Guest Blogs
About Us
Show submenu for About Us
The Wilderness Difference
Our Story
Meet the Team
Careers
Sustainability Promise
Customer Reviews
Contact Us
Special Offers
Contact us
Contact us
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Help Center
On Road Support
On Road Support
Troubleshooting and support
Cab
Loud buzzing sound when turning on engine ignition
Ignition Key Won’t Turn and Steering Wheel Feels Stuck
Keys locked inside the motorhome
Bathroom
Toilet cassette – grey lever (flushing mechanism) will not move
Toilet flush (water flow) not working
Mechanical
Snowflake warning light comes on (below 3°C)
Handbrake warning light stays on after handbrake is released
AdBlue low warning light (amber with smoke and droplets) illuminates
Refrigeration
Fridge leaking water
Entertainment
Motorhome Wi-Fi not working
Google TV asks for a password
Damage and Accidents
Windscreen chip or crack
Broken habitation door or external locker key
Motorhome stuck or bogged